Mailing Address:
11501 Dublin Blvd, Ste 200
Dublin, CA 94568
NEW WAREHOUSE (Effective Oct 9, 2025):
Pick up at Dock #6 or #7 (REAR BUILDING)
Tel: (510) 574-8000 ext. 110 or 111
Warehouse pick-up hours:
M-F: 8:00 AM - 4 PM PST
Closed for Lunch 12 - 1 PST;
Closed for 15' Break: 9 AM and 3 PM PST
Please plan accordingly
Closed on major holidays
Customer Service & Sales:
Tel: (510) 818-9388
Fax: (510) 818-9389
Customer Service Hours:
M-F: 9 AM - 5 PM PST
Closed on major holidays
Emails:
Sales Order: sales@newpacificdirect.com
Billing: billing@newpacificdirect.com
Claims: claims@newpacificdirect.com
General: info@newpacificdirect.com
Reporting Internet MAP violation:
