FAQ

Frequently Asked Questions
  • FAQ
    • TO THE TRADE ONLY: I am an end user, can I buy directly from NPD?
    • SERVICE HIGHLIGHT: Why should I choose NPD?
    • TESTIMONIALS: Read Our Customers' Testimonials
    • How do I open an account with NPD?
    • Do you have a Showroom?
    • How to place an order with NPD?
    • How do I make changes to my order?
    • Which types of payment do you accept?
    • Do your products come from sustainable resources?
    • Are your products commercial ready?
    • Do you offer custom products?
    • What is your warranty policy?
    • How to submit a claim?
    • SHIPPING: How do you ship and what will be my shipping charges?
    • DROP SHIP: Can you dropship?
    • How quickly will my shipment arrive?
    • How can I get a copy of your catalog or swatches?
    • Will I get spam from other companies if I sign up to NPD Newsletter?
    • I need to order large quantity for my project. What should I do?
    • Does NPD offer volume discount?
  • Furniture Care Instructions:
    • How to take care of my furniture?